Refund Policy

Last updated: September 2026

Purchases of SlimSoda® are completed through a third-party checkout platform. Refunds, returns, and satisfaction-guarantee claims are handled according to the policy of that platform and, where applicable, the manufacturer's guarantee, which is presented at the time of purchase.

1. Satisfaction guarantee

SlimSoda® is offered with a satisfaction guarantee, as described on the product page at checkout. If you are not satisfied with your results, contact the seller through the platform where your purchase was made, following the instructions provided with your order.

2. How to request a refund

• Locate your order confirmation from the checkout platform
• Contact the seller using the support channel provided at checkout
• Follow the return or refund process described in your order confirmation

3. Questions

If you have trouble locating your order or reaching the seller, you can also reach out to us at joaorkj@gmail.com and we'll help point you in the right direction.